CCC Secure Share™ Program App Category Guidelines

What are App Categories?

App Categories serve as a grouping mechanism in the CCC Secure Share™ Marketplace that classifies Apps into functional groups and provides a simple and transparent mechanism for collision repairers to find and share data with third parties.

To discover apps, a collision repairer can navigate the CCC Secure Share™ Marketplace and browse Apps by App Category. For example, a user may search for all Apps from category “Material Calculator” or “Parts Ordering”. The App Category concept makes it easy for collision repairers to browse and discover Apps that are functionally similar.

The App Category also defines which estimate data elements will be shared. Since all Apps in that App category follow the same data sharing covenant, they have equal access to the data elements available in that App Category, assuming the collision repairer chooses to grant access to the specific App. If App A and App B both exist in the same App Category, then they are displayed to the collision repairer with the same set of data elements available for sharing. Ultimately, it's up to the collision repairer to choose which App(s) should receive estimate data.

How do App Categories differ?

CCC Secure Share supports many App Categories each with their own set of data elements reflecting the common definition of that App Category. For example, Apps categorized as “Parts Ordering” do not receive vehicle owner contact information from the estimate, whereas Apps categorized as “CSI” do receive that data. In this way, CCC Secure Share helps collision repairers share only the necessary information with an App.

Complete data fields available to each App Category are available to registered users of the CCC Secure Share API at www.cccsecureshare.com/docs

How to request a new App Category?

As the industry and technology evolves there may be a need for additional App Categories. To request a new App Category, please contact the CCC Secure Share team at secureshare@cccis.com.

How to request data elements be added to an App Category?

As the industry and technology evolves there may be a need for additional data elements to be added to the data specification for a given App Category. The CIECA BMS specification is updated twice a year, leading to potential additions to the data elements. To support this evolution, CCC Secure Share supports data-versioning in the API. Registered users of the CCC Secure Share API can learn more about data-versioning at www.cccsecureshare.com/docs.

Where are App Categories displayed?

Collision repairers can browse available Apps via the CCC Secure Share™ Marketplace. Each App has a detailed App profile page that shows key information such as the name, logo, company name, description, and the App Category. The App profile page also shows all the data elements that would be shared with the specific App Category assigned to the specific App.

How are App Categories selected?

App developers registered on CCC Secure Share can prepare and submit their App for review. As part of this process, the App developer selects the App Category that accurately describes their App. CCC will verify that the App Category selected by the App developer accurately reflects the commercially available functionality of the software. This review process is necessary to ensure that collision repairers can trust the accuracy and reputability of the CCC Secure Share™ Marketplace.

CCC may request that an App developer recategorize their App if the solution does not match the definitions set forth herein.

Multiple App Category listings

It is conceivable that the App developer sells a bundled commercial product that does many things beyond the scope of a single App Category. For example, there could be a third-party product that does both Body Shop Management and CSI. In this example, the App developer should prepare two App submissions, one categorized under the Body Shop Management category and another under the CSI category. By submitting as two separate Apps in CCC Secure Share, a collision repairer is able to optionally activate data sharing for each and the Apps comply with the CCC Secure Share App Category Guidelines set forth herein.

CCC Secure Share App Category definitions

The following definitions will be used by CCC to objectively determine to which App Category a given App is assigned. The App must meet the App Category Requirements defined below to be classified within an App Category. In addition, the App must also be commercially available in the United States, and functionality must be demonstrable.

App Category App Category Requirements
CSI App collects vehicle owner information to perform customer satisfaction surveys.
Repair Status App provides status of a repair to the vehicle owner or their insurance company.
Body Shop Management App provides all of the following functionality:
  • Ability to create a repair order in relation to a vehicle damage estimate.
  • Ability to manage labor (i.e. assign, allocate, pay) required to complete a vehicle repair.
  • Ability to manage parts (i.e. order, receive, and return) required to complete a vehicle repair.
  • Ability to manage the progress of a vehicle repair as it moves through the repair process.
  • Ability to compute the cost of a repair relative to parts, labor and materials.
  • Ability to produce reports used for the management of the repair facility (i.e. sales, gross profit, cycle time, etc.).
OEM Certification Reporting App provides reports on estimatic/repair metrics to a specified OEM vehicle manufacturer.
Paint/Material Calculators App computes paint and material costs in relation to a vehicle damage estimate.
Paint Mixer App to mix paint and track paint usage in relation to a vehicle damage estimate.
Shop Equipment App to pre-populate software used by physically tangible equipment inside the shop, such as a frame machine.
Vehicle Diagnostics App to perform vehicle diagnostics/scanning in relation to a vehicle damage estimate.
Vehicle Diagnostics Reporting App to perform vehicle diagnostic scanning that evaluates diagnostic results along with vehicle damage estimate details to yield a diagnostic report.
Parts Procurement App to quote the price of replacement parts and/or procure replacement parts in relation to a vehicle damage estimate.
Summary Reporting App that ingests data for the purpose of summary reporting of estimates in aggregate at the totals level only. No metrics exist to evaluate estimate line items. All data must be non-identifiable to the consumer and vehicle.
Rental Management App correlates a vehicle rental ticket to a vehicle damage estimate.
Workflow/Audit App is used to provide review workflow in relation to a vehicle damage estimate specifically for quality review, audit, field review, desk review, and/or reinspection by an insurer or third party administrator.
OEM Procedures App is used to correlate estimate lines to OEM procedures such that a user may see the OEM procedures related the estimate at hand.
QC Checklist App is used to itemize and track the discrete tasks related to a customer visit for the purpose of assuring the quality of the repair work. Uses estimate data to correlate the details of the repair against the quality assurance tasks required.
Detailed Reporting App that ingests data for the purpose of detailed reporting of estimates in aggregate. Metrics may exist that evaluate estimate lines, for example around the usage of certain part groups like a “Bumper”. As such, detailed estimate line data is required. All data must be non-identifiable to the consumer and vehicle.