Frequently Asked Questions

CCC Secure Share™ network FAQs

What is the CCC Secure Share™ network?

The CCC Secure Share™ network (Secure Share) is a cloud-based application program interface (API) that allows collision repairer licensees of CCC ONE® Estimating to control their sharing of data with registered third-party app developers via a secure channel using the CIECA BMS data standard.

Who is CIECA?

The Collision Industry Electronic Commerce Association (CIECA) is a non-profit organization that develops electronic communication standards for the collision industry to be more efficient. CIECA members have access to, and the right to use, CIECA standards. To learn more about CIECA and the benefits of membership visit www.cieca.com.

What is EMS?

Estimate Management Standard (EMS) is a data standard published by CIECA in 1994.

What is BMS?

Business Message Suite (BMS) is the current data standard published by CIECA. BMS is actively supported by CIECA and enhanced through bi-annual releases. This specification intrinsically supports more secure data transfer than EMS by enabling the sender to determine which elements of the estimate should be included in the message.

Does CCC maintain support for EMS?

Yes. CCC will continue to support the export of EMS files. This means that repairers and application providers will have the choice and flexibility to utilize the additional protections provided by Secure Share, and the ability to continue using EMS.

What are the benefits of Secure Share for collision repairers?

Secure Share will enable collision repairers to control the distribution of their data and better secure the data that is shared. When using Secure Share collision repairers don’t need to store EMS files on their local computers or transmit EMS data through data pumps, both of which pose data security risk. In addition, Secure Share enables the collision repairer to only share information with third party applications that is necessary to the function of the receiving application.

What are the benefits of Secure Share for insurance companies?

Insurance companies will benefit from the enhanced security that comes from Secure Share through enhanced control of data transmission to third party app developers by collision repairers.

What are the benefits of Secure Share for vehicle manufacturers?

Vehicle manufacturers will benefit from the enhanced security that comes from Secure Share through enhanced control of data transmission to third party app developers by collision repairers.

What are the benefits of Secure Share to third party app developers?

Secure Share will enable third party app developers to take advantage of the new technology by no longer having to build complex apps that must be installed on hundreds or in some cases thousands of computers in order to extract local EMS data from collision repairers. Through a single connection with Secure Share, third party app developers will have access to data shared from the CCC collision repairer network.

When will Secure Share be available for app developers?

It’s available now. App developers can register for Secure Share and once approved, they will have access to technical documentation, APIs, and samples. App developers will need to be an active CIECA member before registration will be processed.

When will Secure Share be available to collision repairers?

The Secure Share marketplace is available now. Collision repairers can configure data sharing with third-party apps through the marketplace by navigating to Configure > Secure Share within the CCC ONE platform.

How are independent appraisers impacted by this change?

Independent appraisers using the CCC ONE® Appraisal platform will not be impacted.

Will collision repairers be charged a fee?

No. Secure Share is a cloud-based API that enables collision repairers to voluntarily share data with third party app developers.

Will insurance companies be charged a fee?

No. Furthermore, at this time, Secure Share is not available for insurance companies.

Will third party app developers be charged a fee?

No. Secure Share is a cloud-based API that enables collision repairers to voluntarily share data with third party app developers.

Will all EMS transaction types be supported on Secure Share?

Yes. CCC already supports the BMS standard for collision repair assignments. The remaining EMS transaction types for Estimate, Final Bill, and Part Price Changes will be available on Secure Share, but in a CIECA BMS-equivalent data format.

Will EMS and BMS work in parallel?

Yes. CCC will maintain its support for EMS, while at the same time offer Secure Share. We believe providing this as an option allows our customers and their business partners to choose their workflow and the level of data protection they desire.