Privacy Policy

Effective Date: September 29, 2016

Please read this Privacy Policy carefully. This Privacy Policy applies to information collected online through the CCC Secure Share™ Network website ( (/)) and any other website to which this is attached (the "Site"). By visiting the Site, you agree that your visit, and any dispute over any information that you provide or CCC otherwise collects through the Site, is governed by this Privacy Policy and the Terms and Conditions listed on this Site. If you are a registered app developer, you further agree that you are additionally bound by the applicable App Developer Registration Agreement (the "ADRA") that you agreed to prior to receiving access to the password-protected areas of this Site. Note that this Privacy Policy does not apply to information collected through any means other than the Site, including information that you provide to CCC offline or through any means other than this website. References in this Privacy Policy to “you” or “your” or variations thereof shall mean individual users of the Site, and references to “CCC,” “we,” “our,” “us,” or variations of any of these, shall mean CCC Intelligent Solutions Inc.



The Site is not intended for children. Children should not use the Site for any purpose, even with the permission of their parents. CCC will not knowingly allow anyone under 13 to provide any personally identifying information. If you are under 13, please do not provide any information about yourself on the Site.

Information Collected

CCC collections information using the Site through various means.

User Provided Information

One way CCC collects information is by you providing that information. To use the Site, you may be required to provide personal information (e.g., information which can be used to identify you), which may include your first and last name, email address, mailing address, and telephone number ("Personal Information").

Browser Level Information, such as Location

The Site automatically collects limited information about your computer configuration when you visit the Site, including the type of browser software you use, the operating system you're running, the resolution of your computer monitor, the website that referred you, and your IP address. Your IP address is a numerical address that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you want to view) can be transmitted by you. CCC also uses IP address information for systems administration and troubleshooting purposes. Your IP address can also provide us information about your location, but by itself, it does not tell CCC who you are.


To help CCC tailor the Site to the needs and interests of its visitors, CCC keeps track of the pages visited by CCC's users by placing a cookie on their hard drives. A cookie is a small entry in text file stored on your computer's hard drive for the purpose of identifying your web browser during interaction on websites. The cookie contains an ID number that allows CCC to track the pages you've visited. Cookies do not reveal Personal Information. The only Personal Information a cookie can contain is information you supply yourself. The help function on most web browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you choose to decline cookies, you may not be able to take advantage of various features on the Site that are available to other visitors. If you log into the Site via a third party, such third party may collect and use the information you provide. CCC has no control and is not responsible for such third party collection and use, and you should review their data collection practices on their websites.

Web Beacons

To help maintain information about activity related to the Site, CCC may use a small file, called a web beacon. Web beacons do not by themselves collect any Personal Information from visitors of the Site. In combination with cookies, web beacons allow CCC to track, for example, whether web pages are viewed, how often web pages are viewed, and the specific times of day web pages are viewed.

How We Use Information We Collect.

(a) Personal Information.

(i) We use Personal Information that we collect to provide you with information and documentation related to the CCC Secure Share™ Network.

(ii) We may provide your Personal Information to our third party service providers, but they will only be permitted to use that information in connection with services they provide to us (e.g., we may store your data on servers that are owned and operated by our hosting services provider, etc.).

(iii) We may use Personal Information we collect (including any corresponding general information) to provide you information about other information, products or services offered by CCC. If you do not wish to receive these kinds of communications, you can opt out by sending CCC an email with the subject as "ELECTION TO OPT OUT - CCC" to

(iv) We may provide your Personal Information to our trusted business partners, to enable them to provide you information about other information, products or services offered by those business partners. If you do not wish to receive these kinds of communications, you can opt out by sending CCC an email with the subject as "ELECTION TO OPT OUT − BUSINESS PARTNERS" to Please note, however, that once you opt out, we will no longer share your Personal Information with our trusted business partners, but to the extent a business partner has already been provided your Personal Information, you must contact that business partner to opt out of receiving further marketing materials from it.

(v) We may use Personal Information that is coupled with general information to improve the Site and our users‘ experience on the Site by providing users with information, including advertisements, that is relevant to that specific user.

(vi) We may provide your Personal Information to our affiliated entities and joint venture partners who may use the Personal Information for the same purposes as us.

(b) General Information and Deidentified Personal Information.

We may take Personal Information, and de-personalize it, such that it cannot be traced to a specific individual. We may use this de-personalized information for a broad range of purposes. For example:

(i) we may use de-personalized and/or general data to determine characteristics of visitors to the Site, which characteristics may be used to improve the Site or its features or to better market the Site or its features;

(ii) we may use de-personalized and/or general data to determine the popularity or effectiveness of certain features of the Site, and to improve the Site‘s appeal to users, and

(iii) we may use de-personalized and/or general data by aggregating it with those of other Site visitors to perform industry research and provide reports.

(c) Location Information, such as IP Address

We use your IP address to draw an inference about your general geographic location (i.e., city, state and zip) to identify and notify you about selected Carwise shops in your location.


Information CCC collects on the Site is stored within CCC controlled databases (or databases hosted on CCC‘s behalf) on servers maintained in protected environments. However, no physical or electronic security system is impenetrable and no security can prevent all unauthorized access, use or disclosure. Although CCC strives to use commercially reasonable means to protect your information, CCC cannot guarantee its absolute security, nor can CCC guarantee that information you supply won't be intercepted while being transmitted to CCC over the Internet.

Information Collected by Third Parties.

Some of CCC‘s business partners, including advertisers, use cookies on the Site, but we have no access to or control over these cookies. This Privacy Policy covers the use of cookies provided by CCC only and does not cover the use of cookies by any third parties.

Information Provided to Third Party Sites Linked to Our Site.

The Site may contain links to other sites not controlled by CCC. CCC is not responsible for the privacy practices of third party sites. CCC encourages users to be aware when they leave the Site and to read the privacy statements of third party sites they link to. This Privacy Policy applies only to information collected on the Site.

Other Users

In addition to the uses identified above, CCC may access or disclose Personal Information under certain additional circumstances, such as the following: (a) to protect or defend the legal rights or property of CCC and its corporate affiliates; (b) to protect against fraud or for risk management purposes; or (c) to comply with applicable law or legal process.

Business Transactions.

In addition, if CCC sells all or part of its business or sells or transfers all or a material part of its assets, or is otherwise involved in a merger or transfer of all or a material part of its business, CCC may transfer your Personal Information to the party or parties involved in the transaction as part of that transaction.

Changes to the Privacy Policy.

CCC reserves the right to change this Privacy Policy at any time. CCC will provide you with reasonable advance notice prior to any change (e.g. by email, notification on the Site). Your continued use of the Site after CCC posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy.